Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies on this website, and the choices available to you.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember things such as whether you are signed in, or what you have added to your booking cart.

Cookies we use

Strictly necessary cookies

These are required for the website to function and cannot be switched off.

• Session cookie (PHPSESSID) — keeps you signed in to your guest account or staff panel, and remembers the rooms in your booking cart as you move between pages. It expires when you close your browser or sign out.
• Cookie notice preference — a small record, stored in your browser, of the fact that you have seen and dismissed our cookie notice, so it is not shown repeatedly.

Analytics and advertising cookies

We do not currently use analytics, tracking, profiling or advertising cookies on this website. We do not build advertising profiles about you, and we do not sell your browsing information.

Third-party services

To display this website correctly we load fonts, icons and scripts from established third-party content delivery networks (including Google Fonts, jsDelivr and Cloudflare). When your browser requests these files, those providers may receive your IP address and basic technical information as part of the request. They are used only to deliver the website's appearance and functionality, not to track you across sites.

If you complete a payment online, you may be redirected to a payment provider's own website. Any cookies set during that process are governed by that provider's own cookie and privacy policies.

Managing cookies

You can control or delete cookies through your browser settings, and most browsers let you block them entirely. Please note that blocking our strictly necessary cookies will prevent you from signing in or completing a booking, as the site will be unable to remember your session.

Guidance for common browsers is available in their own help pages, under headings such as "Cookies and site data" or "Privacy".

Personal data

Where we collect personal details — such as your name, contact number, email address or identification details for a booking — we handle them in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). We use them to process and service your reservation, to contact you about your stay, and to meet our legal and tax obligations. We retain booking records for as long as required by law.

Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be published on this page with a revised date.

Contact

If you have questions about this policy or about how your personal data is handled, please reach us using the details on our Contact page.